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Prosoft Client Services

At Progressive Software, we are committed to your success. Our Consulting, Training, Technical Support departments are staffed by talented, experienced individuals who are dedicated to providing superior quality assurance.

We offer flexible consulting, training, custom programming and ongoing support services to fit the ProSoft needs of your organization.

Through these services, we become an integral part of your business, forming a mutually rewarding, professional business relationship.

 
Consulting

We recognize that while your industry is defined in global terms, your success requires that you maintain a sustainable differentiation from your competitors. With a fluent understanding of your business terms and processes, our consultants will configure the behavior of ProSoft to meet your immediate and long-term business goals. The culmination of our workflow audit, feature-rich application, industry-leading technology and consulting services will ensure your objectives are achieved.

Training

Our training services will ensure the appropriate setup for your unique business policies and procedures - and continuous, educated operation by your staff. Our implementation process incorporates both Web-based and onsite assistance. Be assured that while our implementation process is friendly to your budget, our primary objective is the successful implementation of ProSoft. Existing clients can register for web-based training sessions to ensure they remain fully aware of the ProSoft potential.

Support

ProSoft clients are able to Login to our Online Support Centre and access a wealth of information. Our comprehensive “case management system” permits full tracking of your reported issues, from the time you entered the request, through to your auto reply confirming the satisfactory closure.
In addition to case management, our online services permit ProSoft clients to Register for Web-based Training; query the online manual; download procedural documents and submit suggested enhancements.
Our Support Department ensures that every ProSoft customer has the opportunity to be successful with our products by providing both the information and the tools for timely resolution of customer issues. And our ongoing maintenance updates ensure that you get continuous value from your ProSoft investment.

Custom Programming

At Progressive Software International Inc., we recognize the diversity of the Agri-Industry and have responded with a modular software application specifically designed to address your needs. Written under the award-winning Progress development platform, custom changes can be efficiently added.

Let us watch the trends in the technology industry and adapt them to meet your business needs! Current developments in mobile technology and the wireless internet are converging to offer new opportunities for improving business processes while increasing profitability!

Integrate Microsoft .Net remote technologies with your Enterprise System! Our business consultants can allow you to leverage the potential!

Contact Us and find more information about ProSoft services.

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